At Ele we respect our customers’ right to privacy and need for secure communications. Our Privacy Policy has been developed to provide you with an understanding of how we will use any personally identifiable information which you provide to us. Personally identifiable information is information that concerns you, individually, and that would enable someone to contact you. Such personally identifiable information is governed by our Privacy Policy and your use of this web site constitutes your acceptance of our Privacy Policy and the practices it describes.

Please note that our Privacy Policy governs personally identifiable information provided to us via our web site. It does not govern communications that you may have with others which reference our web site or products, such as communications with third-party service providers who use our products.

Although our policy with respect to use and disclosure of our customers’ personally identifiable information, as described below, has been in effect for a number of years, this formal Privacy Policy was adopted on October 1, 2004.

Categories of Personally Identifiable Information Collected

Visitors may browse our web site without revealing any personally identifiable information, but shoppers must open an account with us. At that time, you will be asked to provide such personally identifiable information as your name, E-mail address, home or business address, telephone number and credit card information (name, number, card type, expiration date and CID code). If you do not wish to share this information via the internet, feel free to contact us by phone at 01827 310 306 to place your order.

Ele also offers its customers personalized consultations with skin care specialists by E-mail. If you decide to consult with a specialist, you will be asked to provide personal information regarding your geographical location, skin characteristics and age group.

Information You Give Us:

We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but, then, you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our online store, and communicating with you.

Your personally identifiable information is used for our internal business purposes only. Eleuk.co.uk does not sell, rent or lease your personal information to independent third parties except as described below. We use personally identifiable information to identify account holders, open and maintain accounts, process, service and enforce transactions, send related communications to customers and to provide customer services and support. Credit card numbers are used only for processing payments and are not used for other purposes. We may also use personally identifiable information to provide you with optional product or service updates, promotional notices and offers and other information about eleuk.co.uk and its products.

Disclosure of Personally Identifiable Information

We may use third party, unaffiliated, companies to help us maintain and operate our web site or for other reasons related to the operation of our business, and those companies may receive your personally identifiable information for that purpose. Should we be required to do so, we may also disclose personally identifiable information about you in connection with a legal claim, governmental request or investigation. Further, as our business develops, we may sell or buy corporate assets, and in such transactions customer information may be shared with third parties and become one of the transferred business assets.

Keeping Your Personally Identifiable Information Secure

Our authorized secure server, Barclays Merchant Services (SSL) encryption - the industry standard -- when collecting or transferring sensitive data such as your credit card information. SSL encryption is designed to make such sensitive information unreadable to anyone but us.

Use of Cookies

Cookies are alphanumeric (letter and numeric) identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognize your browser and to provide features that help your user experience.

The “Help” portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of some of timetospa.com’s best features, and we recommend that you leave them turned on.

Selling to Children

Eluk.co.uk does not sell products for purchase by children. If you are under 18, you may use eleuk.co.uk only with the involvement of a parent or guardian.

Optional Provisions

Our customers are given the option of registering with us to receive special offers, newsletters and new product updates by E-mail. If at any time you decide that you no longer wish to receive these communications, you may opt out of receiving them by simply clicking on the "unsubscribe" link, which is attached to every E-mail that is distributed to our customers. By clicking on this link, you will automatically be deleted from our mailing list and will not receive any further E-mails.

Changes to our Privacy Policy

As we strive to improve our products and services, we may revise our Privacy Policy from time to time. We encourage you to periodically consult this Privacy Policy. If there are updates, they will be posted to this Privacy page on our web site along with the effective date of the revision. In the event of any significant changes to our Privacy Policy, eleuk.co.uk will notify affected customers by E-mail.

 

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